Return Policy

Hello and thank you for your support!

We don’t accept returns, but we promise to do whatever it takes prior to your purchase to help you determine if the piece you are looking at is suitable for you needs. So please call or email!

You will speak with an owner or manager who is actually standing in front of the piece you are considering. She will scrutinize the piece on your behalf, and provide additional photos and information at your request so you can have total confidence in your online purchase. There’s even a good chance you’ll be able to talk with the artisan who performed restoration on the piece. We want your online shopping experience to be as close to a local in-store experience as possible.

So, to reiterate,  All sales are final.  But we will go the extra mile to make sure you have everything you need to purchase with confidence. Please give us a try!

Shipping

We offer fully insured white glove delivery in addition to local pickup. Your estimated shipping cost will be calculated at checkout after you enter your address.

After payment is accepted, we will reach out to you to cover shipping details. If actual shipping cost exceeds estimated cost, you will be able to cancel your order. You will also be able to cancel if any of the details of the shipping arrangement are unsatisfactory. Once you approve shipping and the order has left our store, there will be no way to cancel, and the piece will be yours.

All shipped orders will be insured for full purchase price.

 

Thanks,

Colena and Jake